For more than 35 years, IU Executive Education has partnered with the Indiana Hospital Association to conduct the IHA Management Institute, specifically designed for managers in health care organizations.
The 10-course program lasts approximately six months, with one to two courses held each month on Tuesdays. Participants who successfully complete nine of the 10 courses will qualify for the Health Care Manager Certificate.
Both emerging and experienced leaders in health care organizations can benefit from IHA Management Institute training. You will learn how to effectively communicate, manage a team, and work with a range of generations and work styles.
Each of the 10 courses will include short lectures, small group activities, case studies, and self-reflection and application exercises.
To qualify for the Health Care Manager Certificate, each participant must complete at least nine of the 10 scheduled courses. Six CEUs will be awarded upon completion of all 10 courses.
Session 55 of the IHA Management Institute will be held from January 14, 2025, through June 24, 2025, on the IU Indianapolis campus. Classes run from 9 a.m. to 4 p.m.
My Management Style is a course to identify a manager’s preferred style of management and apply this style to daily management activities such as planning, creating teamwork, evaluating performance, and motivating employees.
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This session addresses critical listening skills, including practices of inferior and superior listeners. Students will make an assessment of their listening skills and investigate health care settings in which superior listening is essential.
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The High Performance Teams course is a one-day, challenge-oriented, experiential educational program. A series of carefully structured activities/tasks and facilitator-led debriefings are used to allow participants to become aware of how a group can mature into a cohesive productive team.
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The hospital environment is one of the most dynamic settings in our society. The constant changes associated present numerous challenges for the hospital manager. The Critical HR Practices for Managers course provides an opportunity to be briefed on emerging management challenges and to interact with knowledgeable presenters regarding appropriate management implementation steps to meet these challenges. Special emphasis is placed on changes related to human resources, administrative procedures, operational practices, and creating an effective work environment.
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The Financial Management for Non-Financial Managers course focuses on the generation and use of financial information for planning, budgeting, and decision-making.
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Managing Time and Stress on the Job addresses two challenges of the contemporary fast-paced and complex health care workplace: time management and stress management. These two challenges are very interrelated. This course provides very practical tools to maximize the use of limited time and to minimize the stress that accompanies the demands of the health care workplace.
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The Art of Successful Interviewing is a one-day course to develop managers’ skills to hire productive employees and to build managers’ awareness of the legal issues surrounding the interview process.
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Developing and implementing employee motivation strategies presents a significant challenge for the hospital administrator. This is particularly the case in an era of changing workforce values and expectations. The How to Successfully Implement Change course will evaluate alternative motivation strategies and guidelines for adoption of these strategies.
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Coaching Practices for Developing High-Performance Employees opens with a discussion of what coaching is, stressing that it should be learned and used as a general management practice. After identifying their supervisory style, the student will learn and practice coaching skills and techniques, as well as steps for planning an effective coaching session.
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Provides techniques and practice in managing interpersonal conflict. The course stresses the eight-step approach to conflict resolution.
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Combines aspects of management style, conflict management, motivation, and assertiveness to help the participant develop strategies for dealing with difficult people in the workplace.
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Qualification as a “Star Performer” is based on a single metric—the capacity to lead and manage in such a fashion that results related to the health care organization’s mission are maximized. More specifically, a “Star Performer” is one whose results metric places her/him in the top quartile of all managers in the organization. This course provides the framework for the journey to the “Star Performer” level. The course provides practical insights and practices in four categories: (1) self awareness, (2) self management, (3) organizational awareness, and (4) resources management. Special consideration will be given to the effective leadership and management of multiple generations.
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Institute tuition is $2,650 for anyone employed by an IHA member hospital. Non-members may register at the rate of $3,150.
